{"id":475,"date":"2018-06-13T14:21:38","date_gmt":"2018-06-13T21:21:38","guid":{"rendered":"http:\/\/vallealumina.com\/?page_id=475"},"modified":"2024-01-25T19:24:51","modified_gmt":"2024-01-26T03:24:51","slug":"info","status":"publish","type":"page","link":"https:\/\/vallealumina.com\/info\/","title":{"rendered":"Info"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-146qxf-02b3bfd4310387a5690012efa6896edc\">\n.avia-section.av-146qxf-02b3bfd4310387a5690012efa6896edc{\nbackground-color:#040030;\nbackground-image:url(https:\/\/vallealumina.com\/wp-content\/uploads\/2018\/06\/BG_FAQ_02.jpg);\nbackground-repeat:no-repeat;\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-146qxf-02b3bfd4310387a5690012efa6896edc main_color avia-section-huge avia-no-shadow  avia-builder-el-0  avia-builder-el-no-sibling  avia-full-contain avia-bg-style-scroll av-minimum-height av-minimum-height-75  container_wrap sidebar_right'  data-section-bg-repeat='contain' data-av_minimum_height_pc='75'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-475'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xstx7-46f5999873c6edeb0d56b6806a9c8c29\">\n.flex_column.av-xstx7-46f5999873c6edeb0d56b6806a9c8c29{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-xstx7-46f5999873c6edeb0d56b6806a9c8c29 av_one_fifth  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rgxg3-e5d19c045a0d91fc00fbb915f43ff3b5\">\n.flex_column.av-rgxg3-e5d19c045a0d91fc00fbb915f43ff3b5{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-rgxg3-e5d19c045a0d91fc00fbb915f43ff3b5 av_three_fifth  avia-builder-el-2  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kvjx7-0df744864cafa553915ddd4b753bbb7f\">\n.avia-image-container.av-kvjx7-0df744864cafa553915ddd4b753bbb7f img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kvjx7-0df744864cafa553915ddd4b753bbb7f .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kvjx7-0df744864cafa553915ddd4b753bbb7f av-styling- avia_animated_image av-animated-when-visible-95 fade-in avia-align-center  avia-builder-el-3  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-374 avia-img-lazy-loading-not-374 avia_image ' src=\"https:\/\/vallealumina.com\/wp-content\/uploads\/2018\/05\/SYMBOL_Vallea_Lumina.png\" alt='' title='SYMBOL_Vallea_Lumina'  height=\"121\" width=\"127\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e5pwj-9f910129caa50788d3c43c9cd6d8d529\">\n#top .av_textblock_section.av-e5pwj-9f910129caa50788d3c43c9cd6d8d529 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-e5pwj-9f910129caa50788d3c43c9cd6d8d529'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 class=\"p1\" style=\"text-align: center;\"><b>Frequently Asked Questions<\/b><\/h2>\n<p style=\"text-align: center;\">Your question not answered here?<\/p>\n<p style=\"text-align: center;\">Please e-mail info@vallealumina.com.<\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>Ticket Information<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\">We recommend booking tickets online ahead of time, in order to reserve your preferred start time. Please arrive at your designated showtime and have your ticket ready on your phone or printed to present at check in.<\/p>\n<p class=\"p4\" style=\"text-align: center;\">Please note: Vallea Lumina is a non-refundable experience.<\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>What to Expect:<\/b><\/h3>\n<h4 class=\"p4\" style=\"text-align: center;\"><strong><span style=\"text-decoration: underline;\"><span class=\"s1\">Summer Vallea Lumina<\/span><\/span><\/strong><\/h4>\n<p class=\"p4\" style=\"text-align: center;\">The trail is 1.5 km of undulating trail including several section of stairs and slopes. It takes between 50 minutes to 80 minutes to complete depending on each visitor.<\/p>\n<p style=\"text-align: center;\"><strong>The Summer Vallea Lumina course follows a partially levels gravel path through the forest with several sets of stairs both up and down. Expect over 200 stair steps along the course of this experience.\u00a0<\/strong><\/p>\n<h4 class=\"p4\" style=\"text-align: center;\"><strong><span style=\"text-decoration: underline;\"><span class=\"s1\">Winter Vallea Lumina<\/span><\/span><\/strong><\/h4>\n<p class=\"p4\" style=\"text-align: center;\">The winter course takes approximately 30 to 45 minutes to complete this self guided experience. The trail is 1km long levelled gravel trail, including a short section of steps and slight hills. Although snow is removed down to the gravel and gritted, expect winter conditions.<\/p>\n<h3 class=\"p4\" style=\"text-align: center;\"><strong><span class=\"s1\">Mobility<\/span><\/strong><\/h3>\n<p style=\"text-align: center;\">Guests must be comfortable walking the length of the course.<\/p>\n<p class=\"p4\" style=\"text-align: center;\">This experience takes place on an outdoor trail that is partially levelled but not paved and includes stairs, slopes, and steps. In the winter, sections of the trail may become slippery and icy despite our best efforts to shovel and grit the path.<\/p>\n<p class=\"p4\" style=\"text-align: center;\">Along the way there are benches to sit and rest. For guests with little ones, we recommend parents use baby carriers as strollers are not permitted on the course due to the stairs.<\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>What time does the show start?<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\">Roundtrip transportation from Whistler Village is available to book online along with your Vallea Lumina tickets. The pick up and drop off location is at the Whistler Village Gateway Bus Loop, by the Whistler Village Visitor Info Centre.<\/p>\n<p class=\"p4\" style=\"text-align: center;\">Vallea Lumina starts at nightfall nightly. As the days get longer, the first show starts later. As the days get shorter, the first show starts earlier. Please check online for available show times.<\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>How to get to Vallea Lumina?<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><span class=\"s1\">Shuttle Service<\/span><\/span><\/p>\n<p class=\"p4\" style=\"text-align: center;\">Roundtrip transportation from Whistler Village is available to book online along with your Vallea Lumina tickets. The pick up and drop off location is at the Whistler Village Gateway Bus Loop, by the Whistler Village Visitor Info Centre.<\/p>\n<p class=\"p4\" style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><span class=\"s1\">Driving <\/span><\/span><\/p>\n<p class=\"p4\" style=\"text-align: center;\">Vallea Lumina is located at The Adventure Group\u2019s Cougar Mountain basecamp, just a 15 minutes drive from Whistler Village. Follow Google Maps or Waze to <a href=\"https:\/\/goo.gl\/maps\/KipCJo8VXzqAFpz7A\"><span class=\"s2\">Cougar Mountain Road, Whistler BC<\/span><\/a><span class=\"s1\">.<\/span> Please note, paid parking is in effect should be added to your booking when purchasing your tickets.<\/p>\n<p class=\"p4\" style=\"text-align: center;\"><span class=\"s1\">Whistler Taxi and Whistle both offer service to Cougar Mountain as an alternative.<\/span><\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>What happens in case of inclement weather?<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\">Vallea Lumina runs rain or moonshine. Guests are recommended to dress for the weather and that appropriate footwear is worn. Please note that umbrellas are not permitted as to not impact the viewing experience of other guests.<\/p>\n<p class=\"p4\" style=\"text-align: center;\">We may cancel due to thunder or lightning storms and re-book guests where possible.<\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>Do you have group rates?<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\">To enquire about groups of 20 or more, please visit <a href=\"https:\/\/tagwhistler.com\/group-events\/\">click here<\/a>.<\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>Are pets allowed?<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\">Pets are unfortunately not permitted on site.<\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>Can I take pictures and videos?<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\">Yes! However, flash photography is not permitted. We\u2019d love to see photos and videos of your time at Vallea Lumina, please tag us on social media: <a href=\"https:\/\/www.instagram.com\/TagWhistler\/\"><span class=\"s2\">@tagwhistler<\/span><\/a> | <a href=\"https:\/\/www.instagram.com\/explore\/tags\/tagwhistler\/\"><span class=\"s2\">#TagWhistler.<\/span><\/a> | <a href=\"https:\/\/www.instagram.com\/explore\/tags\/vallealumina\/\"><span class=\"s2\">#ValleaLumina.<\/span><\/a><\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>Amenities<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\">Restrooms are available at the venue before you begin the experience as well as after you complete it.<\/p>\n<p class=\"p4\" style=\"text-align: center;\">Firepits and seating are available for your enjoyment before and after your experience.<\/p>\n<p class=\"p4\" style=\"text-align: center;\">The Caf\u00e9 serves hot beverages and snacks, include marshmallows and s\u2019mores kits.<\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>Alcohol, Drug, Smoking &amp; Vaping Policy<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\">The Adventure Group has a strict zero tolerance alcohol and drug policy for all activities including Vallea Lumina. Smoking and vaping of any kind is not permitted on site.<\/p>\n<h3 class=\"p3\" style=\"text-align: center;\"><b>Is there strobe lighting effects during the show?<\/b><\/h3>\n<p class=\"p4\" style=\"text-align: center;\">Strobe lighting effects are used during this show. Guests that may suffer from epilepsy or are affected by visual light stimulation effects are advised to contact the ranger staff prior.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7cwmr-09cca2beca3c41fcdc7c159550c973b2\">\n.flex_column.av-7cwmr-09cca2beca3c41fcdc7c159550c973b2{\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-7cwmr-09cca2beca3c41fcdc7c159550c973b2 av_one_fifth  avia-builder-el-5  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding '     ><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-475'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":571,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/vallealumina.com\/wp-json\/wp\/v2\/pages\/475"}],"collection":[{"href":"https:\/\/vallealumina.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vallealumina.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vallealumina.com\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/vallealumina.com\/wp-json\/wp\/v2\/comments?post=475"}],"version-history":[{"count":61,"href":"https:\/\/vallealumina.com\/wp-json\/wp\/v2\/pages\/475\/revisions"}],"predecessor-version":[{"id":1142,"href":"https:\/\/vallealumina.com\/wp-json\/wp\/v2\/pages\/475\/revisions\/1142"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vallealumina.com\/wp-json\/wp\/v2\/media\/571"}],"wp:attachment":[{"href":"https:\/\/vallealumina.com\/wp-json\/wp\/v2\/media?parent=475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}